Pengguna WhatsApp bisa mengirimkan chat ke aplikasi lain. Integrasi ini akan terjadi dengan Messenger yang merupakan platform lain dari Meta, pemilik WhatsApp dan aplikasi pihak ketiga.
Meta mengumumkan kemampuan ini akan berlaku untuk pengguna di Uni Eropa. Mereka akan bisa menggunakan lebih dari satu aplikasi dalam kotak masuk yang sama.
Menurut raksasa jejaring sosial itu, pengguna akan bisa memilih antara melihat pesan Messenger dan WhatsApp dalam kotak masuk yang sama dengan chat pihak ketiga dan bisa memisahkannya, dikutip dari The Verge, Selasa (10/09/2024).
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Selain itu, akan ada notifikasi baru dari Messenger dan WhatsApp. Jadi pengguna akan tahu kapan dapat menautkan chat dari aplikasi baru.
Fitur-fitur dasar untuk berinteraksi antar-pengguna telah dilakukan oleh Meta. Perusahaan menjanjikan akan ada fitur lain untuk pengiriman pesan yang lebih lengkap, seperti reaksi, direct replies (balasan langsung), indikator pengetikan, dan tanda terima baca.
Bukan hanya chat individu yang bisa terintegrasi antar aplikasi. Namun mulai tahun depan, Meta akan menyertakan opsi membuat grup dengan orang lain dari aplikasi chat pihak ketiga.
Sementara untuk dukungan panggilan video dan suara (video call dan voice call) dari pihak ketiga baru akan beroperasi tiga tahun lagi atau pada 2027 mendatang.
Namun ada syarat untuk melakukan integrasi aplikasi pihak ketiga dengan WhatsApp dan Messenger. Aplikasi pihak ketiga harus memiliki Signal Protocol yang sama sebagai cara menjaga variasi pesan yang ditukarkan pengguna.
Meta juga mengatakan siap menyediakan protokol tersebut pada mitra jika diminta. Pernyataan ini diungkapkan dalam salinan perjanjian yang harus ditandatangani aplikasi pihak ketiga.
Meta telah menghadirkan chat pihak ketiga pada WhatsApp dan Messenger selama beberapa waktu di Uni Eropa. Perusahaan dianggap sebagai penjaga gerbang digital berdasarkan UU Pasar Digital, yang artinya harus membuat kedua aplikasinya bisa dioperasikan dengan aplikasi pihak ketiga, seperti iMessage, Telegram dan Signal.
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